TechXpress  Privacy Policy  

This Privacy Policy (“Policy”) outlines how TechXpress (“we,” “us,” “our”, or "the Company") collects, uses, discloses, retains and protects personal information from users (“you,” “your,” or “User”) who access our website at www.mytechxp.com or www.txp.tech (the “Site”), use our mobile application(s) or otherwise interact with our services (collectively, the “Services”).

By using the Site or Services, you consent to the collection, storage, use, disclosure and other processing of your personal information as described herein.

We encourage our Users to carefully read this Privacy Policy and use it to make informed decisions.

If you are a resident of California, please also review the section titled “Your California Privacy Rights (CCPA/CPRA & CIPA Compliance” below.

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter " Personal Information ") is necessary for the performance of our contractual obligations towards you and for providing you with our services, to protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are subject.

Information Automatically Collected

In short: Some information is collected automatically when you use our Services. This may include:

• Log and usage data: IP address, browser type and version, operating system, referring URLs, pages viewed, actions taken, date/time stamps, crash/error reports.
  
  
• Device data: Mobile device ID, model, manufacturer, OS version, system configuration, Internet service provider or mobile carrier, unique device identifiers.
  
  
• Location data: We may collect geolocation data (precise or imprecise) if you permit via your mobile device settings. You may disable location access in your device settings—but doing so may impact certain Services.

Non-Personal Information

We collect un-identified and non-identifiable information about Users via your use of the Site (“Non-Personal Information”). We do not know the identity of a User from which Non-Personal Information was collected. This may include aggregated usage information and technical information transmitted by your device, including software/hardware information (e.g., browser type, operating system, language preference, access time, etc.). We may also collect information on your activity on the Site (e.g., pages viewed, online browsing, clicks, actions).

Personal Information

Personal Information is individually identifiable information: information that identifies an individual or may with reasonable effort identify an individual. Such Personal Information may include the following categories:

• Device Information: We may collect geolocation data, IP address, unique device identifiers (e.g., MAC address, UUID), and other information relating to your activity through the Site.

• Registration / Contact Information: When you register or submit a contact form on our Site, you may be asked to provide full name, e-mail address or physical address, telephone number, company name, and other information you voluntarily provide.

• Other information you voluntarily submit to us through forms or correspondence. 

Information from Other Sources

In short: We may obtain limited data about you from other sources such as public databases, marketing partners, social media platforms, data providers and third-parties. This may include your mailing address, job title, email address, phone number, intent/behavior data, IP address, social media profile URL, custom profiles.

For example, if you use our Facebook application, we may access your basic Facebook account information (name, email, gender, birthday, current city, profile picture URL) plus other permissions you grant (friends list, check-ins, likes) per Facebook’s permissions and policy.

Google API Use

When we use Google APIs, our handling of information will adhere to the Google API Services User Data Policy, including Limited Use requirements.

In short: We process your information to provide, maintain, improve and deliver our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We may use the information for the following purposes including (but not limited to):

• Communicating with you – sending you notices regarding our services, providing you with technical information and responding to any customer service issue you may have;

• Delivering and facilitating delivery of the Services you request.;

• Responding to your inquiries and providing support;

• To communicate with you and to keep you informed of our latest updates and services;

• Requesting feedback or contacting you about your use of Services;

• Protecting our Services from fraud, malicious activity or security threats;

• To serve advertisements when you use our Site (see the section "Advertisements" & “Tracking and Data Sharing with Meta and LinkedIn” below);

• To market our websites and products (see more under "Marketing"); 

• Identifying usage trends to improve our Services;

• Measuring the effectiveness of our marketing and promotional campaigns;

• Conducting statistical and analytical purposes, intended to improve the Site;

• Saving or protecting vital interests of you or another person when necessary (for example in emergencies);
   
  

In addition to the different uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies and subcontractors.

In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third party providers, who may be located in different jurisdictions across the world, for any of the following purposes: 

• To host, operate and maintain the Site and our services;
  

• Providing you with our services, including providing a personalized display of our Site;
  

• To store and process the information on our behalf or on behalf of third-party service providers;

• Serving you with advertisements and to assist us in evaluating the success of our advertising campaigns and help us retarget any of our users;
  

• Providing you with marketing offers and promotional materials related to our Site and services; 
  

• To perform research, technical diagnostics or analytics;

We may also disclose information if we have good faith to believe that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights.

What legal bases do we rely on to process your personal information?

If you are located in the EU, UK or other jurisdiction requiring legal bases, this section applies to you (in part). We rely on the following legal bases:

• Consent: We may process personal information if you have given us permission for a specific purpose. You can withdraw consent at any time (see “How to exercise your rights”).
  
  
• Performance of a contract: We may process personal information when necessary to perform our contractual obligations with you or in preparation of such a contract.
  
  
• Legitimate interests: We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests (such as marketing, analytics, security) and your interests and rights do not override those interests.
  
  
• Legal obligations: We may process your information where necessary to comply with applicable law or regulation (for example, cooperating with law enforcement or regulatory agencies).
  
  
• Vital interests: We may process your information when it is necessary to protect your or another person’s life or safety.
  
  

Additional for Canadian Residents

If you are in Canada, we may process your information based on express consent or inferred consent or without consent in limited, legally permitted circumstances (such as investigations, fraud prevention, business transactions, witness statements, next-of-kin communication, subpoena compliance, journalistic/artistic purposes, publicly available information, etc.).

When and with whom do we share your personal information?

In short: We may share information in specific situations and with certain categories of third parties. We do not rent or sell Users’ personal information except as described in this Privacy Policy.

We may share Personal Information with:

Our subsidiaries, affiliated companies and subcontractors;

Trusted third-party service providers located in different jurisdictions, who assist us with hosting, storing and processing information, providing personalized display of our Site, serving advertisements, evaluating advertising campaigns, providing you with marketing offers or promotional materials, performing research, technical diagnostics or analytics;

Law enforcement or regulatory bodies as required by applicable law, regulation, legal process or governmental request; to enforce our policies; to detect or prevent illegal activities or fraud; to establish or exercise rights to defend legal claims; or to otherwise protect rights, property, or safety of us, our Users or third parties;

Parties in connection with a corporate transaction (such as sale of our business, merger, consolidation or asset sale), in which case the transferee entity will assume the rights and obligations as described in this Privacy Policy.

Third-Party Service Providers

We may share your personal information with vendors, consultants, contractors or agents performing services on our behalf, under contract, and subject to instructions, confidentiality and data protection obligations. These service providers include categories such as:

• Ad networks
• Cloud computing services
• Data analytics services
• Data storage service providers
• Payment processors
• Sales & marketing tools
• Social networks
• Testing or performance monitoring tools
• Website hosting and infrastructure providers
  
  

Business Transfers

We may share or transfer your information in connection with a merger, sale of company assets, financing, acquisition or other business transaction. If such event happens, the successor or acquirer will assume the rights and obligations described in this Policy.

Affiliates

We may share your information with our affiliates (parent company, subsidiaries, joint ventures, companies under common control) provided those affiliates agree to honor this Policy.

Other Disclosures

We may disclose your personal information:

• To comply with a legal obligation (subpoena, warrant, court order)
• To enforce our policies, detect or prevent fraud, illegal or harmful activities
• To protect the rights, property or safety of us, you or others
• For law enforcement or regulatory cooperation
• In connection with research or statistical purposes using de-identified information (in accordance with applicable ethics/confidentiality standards)
  
  

Sale or Sharing for Targeted Advertising

We do not currently sell personal information to third parties for commercial purposes. In the past twelve (12) months we have not sold or shared your personal information for business or commercial purposes. When we do share categories of personal information for targeted advertising, we will update this Policy accordingly and comply with applicable law.

Cookies and other tracking technologies

In short: We and our trusted partners may use cookies, web beacons, pixels, tags or similar tracking technologies to collect and store information when you visit our Site or access our Services.

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

These technologies help us with and may be used to:

• Site functionality, preferences and user experience
• Analytics and metrics (traffic, engagement, usage)
• Targeted advertising and remarketing
• Security, fraud detection and bug/error monitoring
  
  

Third-party providers may also use such technologies for analytics or advertising on our Services or other websites. If such usage constitutes a “sale” or “sharing” under applicable state law (for example CCPA/CPRA), you have the right to opt out (see “Your California Privacy Rights” section).

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not themselves contain personal identifying information; however, the Personal Information that we store about you may be linked by us to the information stored in or obtained from cookies. You may remove or restrict cookies by following instructions of your device preferences; however, if you disable cookies, some features of our Site may not operate properly and your online experience may be limited.

Some cookies and pixels are provided by Meta (Facebook) and LinkedIn, which may use them to link your activity on our Site with your profile on their platforms. You may learn more about controlling cookies and tracking preferences through your browser settings or the privacy tools provided by those platforms.

Google Analytics
We may use a tool called “Google Analytics” to collect information about your use of the Site. We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics Advertising Features we may use include: Google Display Network Impressions Reporting, Remarketing with Google Analytics, and Google Analytics Demographics & Interests Reporting. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. You may opt out of Google Analytics tracking via Google's opt-out page or other network advertising opt-out links (e.g., Network Advertising Opt-Out and Mobile Choice). For more information on Google’s data-use practices, please see Google Privacy & Terms.

Social media tracking
Our Site may use features such as the Meta (Facebook) Pixel, Meta Conversions API, LinkedIn Insight Tag, and the Pinterest Tag to understand visitor engagement and deliver relevant advertisements. These tools may collect your IP address, browser or device identifiers, pages visited, actions taken, referring URLs, timestamps, and technical device data. If you are logged in to social media when using our Site, that social media provider may associate your activity with your profile. For more on their data practices, see Meta Privacy , Linked In Privacy, and Pinterest Privacy. California residents may opt out of "sale" or "sharing" of their personal data for cross-context behavioral advertising (see section below).

Browser & Tracking Controls
Most web browsers and some mobile operating systems support a “Do-Not-Track” (DNT) setting, but there is no universally accepted standard for honoring DNT signals, and we currently do not respond to browser DNT signals.

Tracking and data sharing with Meta (Facebook), LinkedIn & Pinterest

Our Site may use third-party analytics and advertising technologies, including the Meta (Facebook) Pixel, Meta Conversions API, LinkedIn Insight Tag and Pinterest Tag, to understand how visitors engage with our Site and to deliver relevant advertising.

These tools may collect information such as:

• IP address, browser type and device identifiers;
  
  
• Pages visited and actions taken on our Site;
  
  
• Referring URLs and timestamps;
  
  
• Technical data about your device or connection.
  
  

This information may be used by Meta, LinkedIn, and Pinterest to personalize advertisements on their platforms or across the internet, and to provide us with aggregated insights about Site traffic and ad effectiveness.

Although we do not sell your personal information in the traditional sense, under California law the sharing of your data for targeted advertising may constitute a “sale” or “sharing” of personal information.

California residents may opt out of this activity by contacting us at sales@mytechxp.com or by using the links found under "California Privacy Opt Out Options" at the bottom of this page.

Your California Privacy Rights (CCPA/CPRA & CIPA Compliance)

In Short: If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), and the California Online Privacy Protection Act (CalOPPA) and other state laws. If you are a resident of California, you have the following rights under the CCPA/CPRA:

• Right to Know: You may request details about the categories and specific pieces of Personal Information we have collected, used, or disclosed about you in the past 12 months.
  
  
• Right to Access: You may request a copy of your Personal Information that we have collected.
  
  
• Right to Delete: You may request deletion of your Personal Information, subject to certain exceptions.
  
  
• Right to Correct: You may request correction of inaccurate personal information we hold about you.
  
  
• Right to Opt Out of Sale or Sharing: You may request that we stop selling or sharing your Personal Information for cross-context behavioral advertising purposes.
  
  
• Right to Limit Use of Sensitive Personal Information: If we collect “sensitive personal information” (as defined under CPRA: e.g., precise geolocation, racial or ethnic origin, religious beliefs, genetic data, health information, etc.), you may request that we limit how we use and disclose it.
  
  
• Right to Not be Discriminated Against: You have a right to be free from discrimination for exercising these rights (e.g., you will not be denied goods or services, charged different prices, or provided a lower quality of goods or services).
  
  

Exercising Your Rights

To exercise these rights, please submit a verifiable consumer request to us by emailing sales@mytechxp.com or contacting us at the postal address below. We will verify your identity and will respond to your verified request consistent with the timeline required by law. Under California law we will respond as soon as reasonably feasible, but no later than 45 calendar days after we receive a verifiable consumer request, with one 30-day extension if reasonably necessary (we will notify you of the extension). We may require proof of authorized agent if someone makes the request on your behalf. California residents may also use the Global Privacy Control (GPC) browser signal as a valid opt-out request.

TechXpress / TXP Tech
8224 Espresso Dr. Suite #200
Bakersfield, CA 93312

If you submit a request via an authorized agent, we may require proof of authorization. Some requests may be declined if they are duplicative, excessive, or beyond the scope allowed by law.

“Shine The Light” Disclosure

Under California Civil Code Section 1798.83 (the “Shine The Light” law), California residents may request, once per year free of charge, information about categories of personal information we have disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with whom we shared such personal information in the preceding calendar year. To make such a request, please contact us using the details above.

Do Not Sell or Share My Personal Information

California residents may opt out of the sale or sharing of their Personal Information for advertising purposes by clicking the link titled "Do Not Sell or Share My Personal Information" found at the bottom of this page under the heading "California Privacy Opt Out Options" or by contacting us at sales@mytechxp.com.

Limit the Use of My Sensitive Personal Information

If we collect sensitive personal information (as defined under CPRA) then you may request we limit its use. To do so, click the link titled "Limit the Use Of My Sensitive Personal Information" found at the bottom of this page under the heading "California Privacy Opt Out Options" or by contact us at sales@mytechxp.com.

Categories of personal information collected (last 12 months)

In Short: We will retain your personal information only as long as necessary to fulfill the purposes described in this Policy, provide our services, comply with legal obligations, resolve disputes, or enforce our policies. We may also retain it for longer periods when required or permitted by law(such as tax, accounting, or regulatory record-keeping).

Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. 

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

In short: We implement reasonable technical and organizational security measures designed to protect the personal information we process. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee unauthorized third parties will not defeat those measures. Transmission and storage are at your own risk. We recommend only accessing the Services within secure environments.

We take great care in implementing and maintaining the security of the Site and your information. We employ industry standard procedures and policies to ensure the safety of the information we collect and retain, and prevent unauthorized use of any such information, and we require any third party to comply with similar security requirements, in accordance with this Privacy Policy . Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.

Please note that some data recipients may be located outside the EEA.

Although our primary operations are in the United States, if we transfer your personal information to recipients in other jurisdictions (such as cloud service providers located outside the EEA/UK), we will ensure appropriate safeguards are in place (e.g., standard contractual clauses or other safeguards) to ensure an adequate level of protection in accordance with applicable laws.

What Are Your Privacy Rights?

In short: Depending on your state or country of residence (for example the EEA, UK, Switzerland, Canada or certain U.S. states), you may have rights regarding your personal information. These rights may include:

• Accessing and obtaining a copy of your personal information.
• Requesting correction of inaccurate personal information.
• Requesting restriction of processing.
• Data portability (where applicable).
• Withdrawing your consent (where processing is based on consent).
• Objecting to profiling or automated decision-making (where applicable).
• Deleting your personal information (subject to exceptions).
• Opting out of targeted advertising or sale/sharing of personal information (where applicable).
  
  

To exercise these rights, contact us using the details at the bottom of this page. Please note we may need to verify your identity before fulfilling your request, and we may refuse or limit requests as permitted by law.

Additional Rights for California Residents

Please see the section “Your California Privacy Rights (CCPA/CPRA & CIPA Compliance)” section which describes rights for California residents.

You may request to: 

1. Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information. 
2. Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format. 
   
3. Request rectification of your personal information that is in our control.
   
4. Request erasure of your personal information. 
   
5. Object to the processing of personal information by us. 
   
6. Request to restrict processing of your personal information by us.
7. Lodge a complaint with a supervisory authority.
   
   

However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements. 

If you wish to exercise any of the aforementioned rights, or receive more information, please contact us at sales@mytechxp.com

We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you. 

Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists. 

Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

In short: We do not knowingly collect personal information from or market to children under 18 years of age (or under the age required by local law). By using our Services you represent that you are at least 18 years old (or the equivalent age in your jurisdiction), or that you are a parent or guardian authorizing use by a minor. 

We understand the importance of protecting children’s privacy, especially in an online environment. Our Site and services are not designed for or directed to individuals under 18 years of age (or under the age required by local law). Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors.

If we learn that we’ve collected data from a child under the applicable age, we will promptly delete such data. If you believe we may have collected information from a child, please contact us at sales@mytechxp.com

If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at sales@mytechxp.com.

Controls for Do-Not-Track features

Most web browsers and mobile applications include a “Do-Not-Track” (“DNT”) setting to signal your privacy preference. Because no uniform industry standard has yet been adopted, we do not currently respond to DNT browser signals. California law requires disclosure of our response to DNT signals: as of now, no response is made.

In short: Yes. We may update this Policy from time to time in order to remain compliant with applicable laws or to reflect changes in our practices or Services. We will indicate the “Last updated” date at the top of this Policy.

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

If you have any general questions about the Site or the information we collect about you and how we use it, you may contact us at:

Email: sales@mytechxp.com

Address:  TXP Tech
8224 Espresso Dr.
Bakersfield, CA 93312
United States

Website: www.mytechxp.com

How can you review, update, or delete the data we collect from you?

You may have the right to review, update, correct or delete the personal information we hold about you (“data subject access request”). To make such a request, please contact us at sales@mytechxp.com and specify your request. We will evaluate and act on your request in accordance with applicable law, after verifying your identity (or authorized agent) as necessary.

Summary

By using our Site or Services, you acknowledge that you have read and understand this Privacy Policy and agree to our collection, processing and use of your personal information as described herein. We encourage you to review this Policy periodically. If you do not agree with our practices, please do not use our Services.

TechXpress

Email: sales@mytechxp.com

Address:  TechXpress / TXP Tech
8224 Espresso Dr.
Bakersfield, CA 93312
United States

Website: www.mytechxp.com